Company Policy

Effective Date: 1st Jan 2025
Last Updated: 1st Jan 2026

1. Introduction

Affiliate Hub is a performance-based affiliate marketing platform that connects advertisers with affiliates through trackable campaigns and results-driven commission models. This Company Policy outlines the standards, rules, and operational principles governing the use of Affiliate Hub by all users, including affiliates, advertisers, and administrators.

By accessing or using Affiliate Hub, all users agree to comply with this policy in full.

2. Scope of This Policy

This policy applies to:

  • Affiliates (Publishers)

  • Advertisers

  • Platform Administrators

  • Any third party interacting with Affiliate Hub systems

This policy works alongside:

  • Terms of Service

  • Privacy Policy

  • Refund & Payout Policy

  • Campaign-specific rules

Where conflicts arise, the Terms of Service shall prevail.

3. Platform Principles

Affiliate Hub operates under the following core principles:

  • Transparency – Clear tracking, reporting, and payouts

  • Performance-Based Compensation – Payment for verified results only

  • Fair Use – Equal opportunity for all compliant users

  • Quality Traffic – Zero tolerance for fraud or abuse

  • Compliance – Adherence to applicable laws and platform rules

4. Affiliate Policy

4.1 Affiliate Eligibility

Affiliates must:

  • Provide accurate registration information

  • Be at least 18 years old

  • Use lawful and ethical traffic sources

  • Pass any required verification or KYC checks

Affiliate Hub reserves the right to approve, suspend, or reject affiliate accounts at its discretion.

4.2 Approved Promotion Methods

Affiliates may promote campaigns using:

  • Websites and blogs

  • Social media platforms

  • Email marketing (opt-in only)

  • Content marketing

  • Influencer marketing

4.3 Prohibited Affiliate Activities

Affiliates may NOT:

  • Use fake traffic, bots, or automated clicks

  • Engage in misleading or false advertising

  • Perform self-referrals

  • Use spam, forced redirects, or cookie stuffing

  • Misrepresent advertiser brands

  • Violate third-party platform policies

Violations may result in suspension, forfeiture of earnings, or permanent account termination.

5. Advertiser Policy

5.1 Advertiser Responsibilities

Advertisers must:

  • Provide accurate campaign information

  • Define clear conversion criteria

  • Honor approved conversions

  • Comply with applicable advertising laws

  • Fund campaigns sufficiently to cover commissions

5.2 Campaign Approval

Affiliate Hub reserves the right to:

  • Review and approve campaigns

  • Reject misleading or high-risk offers

  • Require manual conversion approval

  • Suspend campaigns that generate disputes or abuse

5.3 Conversion Validation

Advertisers are responsible for validating conversions fairly and within reasonable timeframes. Abuse of rejection mechanisms is prohibited.

6. Commission, Payout & Financial Policy

6.1 Commission Models

Affiliate Hub supports:

  • CPA (Cost Per Action)

  • CPL (Cost Per Lead)

  • CPS (Cost Per Sale)

  • CPI (Cost Per Install)

  • Hybrid models (where applicable)

6.2 Conversion Approval

  • Some campaigns may require manual approval

  • Fraudulent or invalid conversions will not be paid

  • Affiliate Hub’s tracking data is considered authoritative

6.3 Payouts

  • Minimum payout thresholds apply

  • Payouts are processed after approval

  • Payment methods may include bank transfer, mobile money, or other supported options

  • Processing times may vary

Affiliate Hub reserves the right to delay payouts for compliance or verification purposes.

7. Fraud Prevention & Enforcement

Affiliate Hub maintains strict anti-fraud controls, including:

  • Traffic monitoring

  • Conversion validation

  • Manual reviews

  • IP and behavioral analysis

Confirmed fraud may result in:

  • Immediate account suspension

  • Forfeiture of earnings

  • Permanent ban from the platform

8. Account Suspension & Termination

Affiliate Hub may suspend or terminate accounts for:

  • Policy violations

  • Fraudulent activity

  • Repeated disputes

  • Inactivity

  • Legal or regulatory requirements

Termination decisions are final, and Affiliate Hub is not obligated to release withheld earnings linked to violations.

9. Data Protection & Privacy

Affiliate Hub:

  • Collects only necessary user data

  • Protects data using reasonable security measures

  • Does not sell personal data

  • Processes data in accordance with its Privacy Policy

Users are responsible for safeguarding their login credentials.

10. Intellectual Property

All platform content, systems, trademarks, and software belong to Affiliate Hub or its licensors. Unauthorized use, copying, or distribution is prohibited.

11. Legal & Compliance

Users must comply with:

  • Local and international laws

  • Advertising regulations

  • Consumer protection laws

  • Data protection requirements

Affiliate Hub does not assume liability for user violations of external regulations.

12. Policy Updates

Affiliate Hub may update this policy at any time. Continued use of the platform after updates constitutes acceptance of the revised policy.

13. Contact & Support

For policy-related inquiries, users may contact Affiliate Hub through the official support channels available on affiliate.co.ke.

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